摘要：突发事件的不确定性对应急供应链的运作提出了更高的要求，论文在阐述柔性管理的基本理念的基础上，尝试分析应急供应链管理目前存在的实际运作问题，讨论结合柔性管理加以解决并由此提出相应的对策建议。
关键词：柔性管理; 应急供应链; 作用;
research on the role of flexible management in the construction of emergency supply chain
zhang shuang tao mei
guangzhou college of technology and business
abstract：the uncertainty of emergency puts forward higher requirements for the operation of emergency supply chain. on the basis of expatiating the basic concept of flexible management, this paper tries to analyze the actual operation problems of emergency supply chain management at present, discusses how to solve them by combining flexible management and puts forward corresponding countermeasures and suggestions.
1 柔性管理的理论基础
1.1 柔性管理理念
柔性管理指的是根据环境变化和不确定性，而采用的应对管理措施，和刚性管理相对。柔性管理理念是以思维方式从线性到非线性的转变
